Last updated:28-06-2025

This Privacy Policy describes how Sell Karo and its affiliates (collectively, “Sell Karo”, “we”, “our”, “us”) collect, use, share, protect, or otherwise process your personal data through our website https://sellkaro.in (the “Platform”). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or using any products/services offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product conditions, and agree to be governed by the laws of India including but not limited to data protection and privacy laws. If you do not agree, please do not use or access our Platform.

Collection of Information

We collect your personal data when you use our Platform, services, or otherwise interact with us. Information we collect may include, but is not limited to:

• Name, address, phone/mobile number, email ID

• Date of birth, gender

• Identity/address verification data you choose to share

• Payment details such as bank account, credit or debit card, or UPI information

• Location and device details

• Information collected through cookies and similar tracking technologies

• Any data you provide through listings or customer service communications

We may also collect sensitive personal data with your explicit consent, such as payment instruments or biometric data for features you opt into, all in compliance with applicable laws. You always have the option not to provide information by not using certain features or services.

We may track your behavior, preferences, and other details you choose to provide on our Platform, aggregated for analytics purposes. We also collect information about your Platform transactions and those carried out through third-party partners. If a third party collects personal data from you directly, you will be governed by their privacy policies, and we request you to review those separately. We shall not be responsible for the third-party business partner’s privacy practices or the content of their policies.

If you receive an email, call, or message claiming to be from Sell Karo requesting sensitive information (e.g., card PINs, OTPs, net banking passwords), do not share such information. Report such incidents immediately to law enforcement.

Use of Personal Data

We use your personal data to:

• Provide, maintain, and improve our services

• Facilitate communication between buyers and sellers

• Assist with orders and transactions

• Improve customer experience

• Send updates, offers, and marketing communications (with an opt-out available)

• Conduct fraud prevention and security measures

• Resolve disputes, troubleshoot issues, and enforce our terms

• Conduct surveys, research, and analysis

If you do not consent to certain uses, you may withdraw your consent by contacting us, but doing so may limit access to some features.

Sharing of Personal Data

We may share your personal data with:

• Our corporate entities, affiliates, and group companies

• Sellers, buyers, and partners to facilitate transactions

• Service providers (e.g., logistics partners, payment processors)

• Third-party advertising or marketing agencies (only as permitted by law)

• Government or law enforcement agencies if legally required

These disclosures may be necessary to fulfill services, comply with legal obligations, prevent fraud, and protect the safety of our Platform and users.

Security Precautions

We maintain reasonable security practices to protect your data against unauthorized access, loss, misuse, or alteration. However, internet-based transmission is never 100% secure. By using the Platform, you acknowledge the inherent risks of online data transfer and agree to take responsibility for safeguarding your account credentials.

Data Retention and Deletion

You may delete your account from your profile settings, which will erase related data except where retention is required under applicable laws or legitimate interests (e.g., fraud prevention, compliance). Once your account is deleted, you will lose access to your data. We may continue to store anonymized data for research and analysis purposes.

Your Rights

You have the right to:

• Access, review, and update your personal data

• Request data deletion, subject to legal exceptions

• Withdraw consent (which may impact your use of the Platform)

You may exercise these rights through your account settings or by contacting us below.

Consent

By visiting the Platform or submitting your data, you consent to the collection, use, storage, disclosure, and processing of your data in accordance with this Privacy Policy. If you provide data about other individuals, you confirm you have their permission to do so.

Policy Updates

We may revise this Privacy Policy at any time. Updates will be posted on this page with a revised date. Please check periodically for changes.

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